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COMPARE CALLS / VS NEXTIVA · UCAAS SUITE

Hobb vs Nextiva.

A full communications suite that runs from startup to enterprise. The suite is real; so is the 12-month minimum.

THE HONEST VERDICT
For a growing team that wants one vendor for voice, SMS and beyond, Nextiva is a legitimate incumbent with strong headline ratings. Hobb doesn't try to be a suite: it's a flat $34 line that writes the note, files the follow-up, and lets you leave any month you like.
WHERE NEXTIVA SHINES
Strong headline ratings: 4.5 on G2 and 4.6 on Trustpilot
A claimed 100,000+ businesses, backed by Goldman Sachs at a $2.7B valuation
Genuinely scales from small-business tiers up to enterprise
WHERE REVIEWERS SAY IT BREAKS
Reviewers report bills jumping from $33 to $78 a month without clear explanation, and early-termination fees of $741 and $900
ConsumerAffairs rates it 1.9 across 787 reviews, with 256 BBB complaints in three years and support holds past 90 minutes
AI is a $99/mo receptionist add-on, recording costs extra on the entry tier, and small-business annual pricing carries a 12-month minimum

Side by side.

WHAT YOU GET
Nextiva
HOBB
Price
Roughly $23 to $75 per user/mo · 12-month minimum
$34/mo yearly · $43 monthly, flat
Channels covered
Calls & SMS, capped by tier
Calls, texts, WhatsApp & email
Notes written from your calls
No · recording is an add-on on the entry tier
Automatic, audio then discarded
One ranked to-do list
No
Every channel, ranked by who matters
Drafts replies for you to send
No
Drafted for you · sent when you approve
Billing model
Annual minimums · ETF disputes on record
Month to month · visible meter · no contract
Nextiva is a trademark of its owner; Hobb is not affiliated with or endorsed by it. Pricing and review themes reflect published information as of June 2026 and may change. If something here is out of date, tell us and we will fix it.
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