Last updated: September 29, 2026 · Effective date: July 17, 2026
This page describes how consent to receive SMS and WhatsApp messages from users of Hobb is obtained, recorded, and honored. Hobb is operated by Redo AI, Inc. ("Redo AI," "we," "us"). It supplements our Privacy Policy and Terms of Service.
Each Hobb user is issued a dedicated phone number through the Service. The user sends messages from that number themselves or through an AI assistant they have connected and authorized to act for them. Either way, messages sent from that number are messages from that individual Hobb user to people they already deal with, and the Hobb user is the sender responsible for them. Redo AI does not send marketing messages to consumers on its own behalf through these numbers, and Hobb users may not message purchased lists or recipients who have no relationship with them (see our Acceptable Use Policy).
A contact should receive messages from a Hobb user's number only after they have contacted that number first, or have given their phone number to that user and agreed to hear from them. Hobb users are contractually required to obtain that agreement before messaging (see our Acceptable Use Policy).
When a Hobb user's AI assistant tries to message someone the number has never been in contact with, Hobb holds the message and asks the user to approve that contact first (unless the user has turned this control off). Hobb keeps a record of each approved contact, including:
These records are retained while the number is active and are available to carriers and platforms on request. The record shows that the Hobb user approved the contact; the Hobb user remains responsible for having the contact's consent.
Messages are conversational and relate to the recipient's existing relationship with the Hobb user: replies, scheduling and reminders, and follow-ups to earlier conversations. Hobb applies sending limits and quiet hours to messages sent by AI assistants.
Message frequency varies based on the conversation. Message and data rates may apply, depending on the recipient's mobile plan.
Opt-outs are recorded and enforced across the Service. A Hobb user who continues to message a recipient after an opt-out violates our Acceptable Use Policy and may lose access to messaging.
For recipients in Canada, express opt-in consent is required before any commercial electronic message is sent. Hobb users messaging Canadian recipients must obtain and record express consent, and each message identifies the sender and offers a working unsubscribe mechanism, consistent with Canada's Anti-Spam Legislation (CASL).
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