Messaging Consent and Opt-In Policy

Hobb is a customer-relationship tool for real-estate professionals. Each Hobb user can be issued a dedicated business phone number through the Service. Messages sent from that number are business-initiated messages from that individual Hobb user to their own contacts, clients, and leads. Redo AI does not send marketing messages to consumers on its own behalf through these numbers, and Hobb users may not message purchased lists or recipients who have no relationship with them (see our Acceptable Use Policy).

A contact receives messages from a Hobb user's number only after providing their phone number to that user in the course of a business relationship, for example when inquiring about a property, working on a transaction, or asking to be kept up to date.

Before messaging begins, the Hobb user confirms in the product that the contact has agreed to receive messages. Hobb captures and retains a record of that consent, including:

• the date and time consent was recorded,
• the phone number the consent applies to, and
• the source of the consent (how the contact's agreement was obtained).

These records are retained while the relationship is active and are available to carriers and platforms on request.

Messages are conversational and relate to the recipient's business relationship with the Hobb user: appointment scheduling and reminders, property and listing updates, transaction coordination, and follow-ups to earlier conversations.

Message frequency varies based on the conversation. Message and data rates may apply, depending on the recipient's mobile plan.

• SMS: reply STOP to any message. The sender's number will send one final confirmation of the opt-out and no further SMS after that. Reply HELP for help at any time.
• WhatsApp: use WhatsApp's built-in block or report controls on the sender's number, or reply asking not to be contacted.
• Any channel: email abuse@hobb.ai and we will record the opt-out and require the Hobb user to honor it.

Opt-outs are recorded and enforced across the Service. A Hobb user who continues to message a recipient after an opt-out violates our Acceptable Use Policy and may lose access to messaging.

For recipients in Canada, express opt-in consent is required before any commercial electronic message is sent. Hobb users messaging Canadian recipients must obtain and record express consent, and each message identifies the sender and offers a working unsubscribe mechanism, consistent with Canada's Anti-Spam Legislation (CASL).

Redo AI, Inc. c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, USA

• Abuse or unwanted messages: abuse@hobb.ai
• Privacy questions and data-rights requests: privacy@hobb.ai (see the Privacy Policy)
• Legal notices: legal@hobb.ai