WHERE AIRCALL SHINES
4.4 on G2 across roughly 1,500 reviews, with 250+ CRM integrations that auto-log calls
One of only two products in the category with a native WhatsApp channel
Unicorn-scale backing: a $120M Series D at a roughly $1B valuation
WHERE REVIEWERS SAY IT BREAKS
A hard 3-seat minimum, and real bills reported at 50 to 75% above the base price once the AI and analytics add-ons stack
Trustpilot sits at 2.9: recurring reports of charges continuing after numbers were ported away, including a $5,000 double-charge answered with nine days of silence
Porting and SMS registration draw the harshest complaints, and the Android app has been reported failing to ring
Side by side.
WHAT YOU GET
Aircall
HOBB
Price
$30 / $50 per user/mo annual · 3-seat minimum
$34/mo yearly · $43 monthly, flat
Channels covered
Calls, SMS & WhatsApp
Calls, texts, WhatsApp & email
Notes written from your calls
Via Aircall AI, +$9 per user/mo
Automatic, audio then discarded
One ranked to-do list
No · logs calls to your CRM
Every channel, ranked by who matters
Drafts replies for you to send
No
Drafted for you · sent when you approve
Billing model
Annual contracts · bills reported 50 to 75% above base
Month to month · visible meter · no contract
Aircall is a trademark of its owner; Hobb is not affiliated with or endorsed by it. Pricing and review themes reflect published information as of June 2026 and may change. If something here is out of date, tell us and we will fix it.
